@inbook {Crowston:1988,
	title = {Information technology and work organization},
	booktitle = {Handbook of Human-Computer Interaction},
	year = {1988},
	note = {Reprinted in Thomas J. Allen and Michael S. Scott Morton. (Eds), Information Technology and the Corporation of the 1990s (pp. 249{\textendash}275). New York: Oxford, 1994.},
	pages = {1051{\textendash}1070},
	publisher = {Elsevier},
	organization = {Elsevier},
	address = {Amsterdam},
	keywords = {Information Technology, Organization},
	isbn = {9780444705365},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/informationtechn00crow.pdf},
	author = {Kevin Crowston and Malone, Thomas W.},
	editor = {Helander, M.}
}
@article {Crowston:1987,
	title = {Cognitive science and organizational design: A case study of computer conferencing},
	journal = {Human Computer Interaction},
	volume = {3},
	year = {1987},
	note = {Originally appeared in Proceedings of the Conference on Computer Supported Cooperative Work (CSCW '86) (pp. 43{\textendash}61). Austin, TX: ACM, 1986.
Reprinted in I. Grief (Ed.) Computer-supported cooperative work: A book of readings (pp. 713{\textendash}740). San Mateo, CA: Morgan Kaufmann, 1988.},
	pages = {59{\textendash}85},
	abstract = {Many researchers have investigated and speculated about the link between information technology and organizational structure with very mixed results. This paper suggests that part of the reason for these mixed results is the coarseness of previous analyses of both technology and structure The paper describes a new and much more detailed perspective for investigating this link. Using concepts of object-oriented programming from artificial intelligence, the information processing that occurs in organizations is characterized in terms of the kinds of messages people exchange and the ways they process those messages The utility of this approach is demonstrated through the analysis of a case in which a reduction in levels of management is coupled with the introduction of a computer conferencing system The detailed model developed for this case helps explain both macro-level data about the changes in the organizational structure, and micro-level data about individuals{\textquoteright} use of the svstem.},
	keywords = {Organizational Modelling},
	doi = {10.1207/s15327051hci0301_4 },
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/cognitivescience00crow.pdf},
	author = {Kevin Crowston and Malone, Thomas W. and Lin, Felix}
}
@proceedings {1986,
	title = {Cognitive science and organizational design},
	year = {1986},
	pages = {43-61},
	publisher = {ACM Press},
	address = {Austin, Texas},
	abstract = {Many researchers have investigated and speculated about the link between information technology and organizational structure with very mixed results. This paper suggests that part of the reason for these mixed results is the coarseness of previous analyses of both technology and structure. The paper describes a new and much more detailed perspective for investigating this link. Using concepts of object-oriented programming from artificial intelligence, the information processing that occurs in organizations is characterized in terms of the kinds of messages people exchange and the ways they process those messages. The utility of this approach is demonstrated through the analysis of a case in which a reduction in levels of management is coupled with the introduction of a computer conferencing system. The detailed model developed for this case helps explain both macro-level data about thd changes in the organizational structure, and micro-level data about individuals{\textquoteright} use of the system.},
	keywords = {Organizational Modelling},
	isbn = {1234567890},
	doi = {10.1145/637069.637076},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/p43-crowston.pdf},
	author = {Kevin Crowston and Malone, Thomas W. and Lin, Felix}
}
