@article {2017,
	title = {Work~features to support stigmergic coordination in distributed teams},
	year = {2017},
	type = {Interactive paper},
	abstract = {<p>When work products are shared via a computer system, members of distributed teams can see the work products produced by remote colleagues as easily as those from local colleagues. Drawing on coordination theory and work in computer-supported cooperative work (CSCW), we theorize that these work products can provide information to support team coordination, that is, that work can be coordinated through the outcome of the work itself, a mode of coordination analogous to the biological process of stigmergy. Based on studies of documents and work, we postulate three features of work products that enable them to support team coordination, namely having a clear genre, being visible and mobile, and being combinable. These claims are illustrated with examples drawn from free/libre open source software development teams. We conclude by discussing how the proposed theory might be empirically tested.</p>},
	keywords = {Coordination, Stigmergy},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/Stigmergy\%20theory\%20paper\%20to\%20share.pdf},
	author = {Kevin Crowston and James Howison and Bolici, Francesco and Carsten {\O}sterlund}
}
@proceedings {2016,
	title = {Which Way Did They Go?  Newcomer Movement through the Zooniverse},
	year = {2016},
	month = {2016},
	abstract = {<p>Research on newcomer roles in peer production sites (e.g., Wikipedia) is characterized by a broad and relatively well-articulated set of functionally and culturally recognizable roles. But not all communities come with well-defined roles that newcomers can aspire to occupy. The present study explores activity clusters newcomers create when faced with few recognizable roles to fill and limited access to other participants{\textquoteright} work that serves as an exemplar. Drawing on a mixed method research design, we present findings from an analysis of 1,687 newcomers{\textquoteright} sessions in a citizen science project. Combining session- and individual-level analysis produced three findings (1) newcomers activities manifest a diverse range of session types; (2) Newcomers toggle between light work sessions and more involved types of production or community engagement; (3) an interesting relationship between high-level contributors who do a lot of work but little talk and a small group that does a lot of talk but less work. The former group draws heavily on posts contributed by the latter group. Identifying shifts and regularities in contribution facilitate improved mechanisms for engaging participants and the design of online citizen science communities.</p>},
	doi = {10.1145/2818048.2835197},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/CSCW2016-Roles.pdf},
	author = {Corey Brian Jackson and Carsten {\O}sterlund and Maidel, Veronica and Kevin Crowston and Gabriel Mugar}
}
@proceedings {438,
	title = {Is Wikipedia Inefficient? Modelling Effort and Participation in Wikipedia},
	year = {2013},
	month = {1/2013},
	address = {Wailea, HI},
	url = {http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1960696},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/hicss2013_CrowstonJullienOrtegawork_revised.pdf},
	author = {Kevin Crowston and Nicolas Jullien and Felipe Ortega}
}
@proceedings {2011,
	title = {What characterizes documents that bridge boundaries compared to documents that do not? An exploratory study of documentation in FLOSS teams},
	year = {2011},
	month = {1/2011},
	edition = {44th},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/paper1029.pdf},
	author = {Carsten {\O}sterlund and Kevin Crowston}
}
@conference {2011,
	title = {Work as coordination and coordination as work: A process perspective on FLOSS development  projects},
	booktitle = {Third International Symposium on Process Organization Studies},
	year = {2011},
	month = {6/2011},
	address = {Corfu, Greece},
	url = {http://www.process-symposium.com/},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/PROS-134.pdf},
	author = {Kevin Crowston and Carsten {\O}sterlund and James Howison and Bolici, Francesco}
}
@article {Myers:2004,
	title = {Will real estate agents survive? The transformation of the real estate industry by information technology},
	journal = {University of Auckland Business Review},
	volume = {6},
	number = {1},
	year = {2004},
	pages = {1-13},
	keywords = {Real Estate},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/v6i1-myers-crowston.pdf},
	author = {Myers, Michael D. and Kevin Crowston}
}
@proceedings {Malone:1990,
	title = {What is coordination theory and how can it help design cooperative work systems?},
	year = {1990},
	note = {Reprinted in D. Marca and G. Bock. (Eds.) Groupware: Software for Computer-Supported Cooperative Work (pp. 100{\textendash}115). Washington: IEEE Press, 1992.},
	pages = {357{\textendash}370},
	publisher = {ACM Press},
	address = {Los Angeles, CA},
	keywords = {Coordination},
	doi = {10.1145/99332.99367},
	attachments = {https://crowston.syr.edu./sites/crowston.syr.edu/files/10.1.1.92.4445.pdf},
	author = {Malone, Thomas W. and Kevin Crowston},
	editor = {Tatar, Deborah}
}
