TY - Generic T1 - A Capability Maturity Model for Scientific Data Management Y1 - 2010 A1 - Kevin Crowston A1 - Jian Qin KW - Data Management KW - eScience AB - In this paper, we propose a capability maturity model (CMM) for scientific data management (SDM) practices, with the goal of supporting assessment and improvement of these practices. The CMM describes key process areas and practices necessary for effective SDM. The CMM further characterizes organizations by the level of maturity of these processes, meaning the organizational capability to reliably perform the processes. We suggest that this framework will be useful to organizations in evaluating and planning improvements to their SDM practices. JF - American Society for Information Science and Technology (ASIST) Annual Conference CY - Pittsburgh, PA ER - TY - CONF T1 - Designing scholarly communications T2 - IFIP Working Group 8.2/8.6 Joint Working Conference Y1 - 2010 A1 - Kevin Crowston KW - eScience KW - Scholarly Communications AB - This paper presents suggestions for the design of a scholarly communications system for the IFIP Working Group 8.2 (WG8.2) community. Learned societies such as IFIP have long been important in the system of scholarly communications. With the affordances of the Internet, WG8.2 can play a larger role in promoting scholarly communications to achieve multiple goals: dissemination and archiving of quality research, but also supporting the development of scholars and the research community. A particular goal of this paper is to take a design perspective to suggest new systems to fit the emerging system and to assess the role that WG8.2 might play in deploying them. JF - IFIP Working Group 8.2/8.6 Joint Working Conference CY - Perth, Australia ER - TY - Generic T1 - eResearch workflows for studying free and open source software development T2 - Proceedings of the IFIP 2.13 Working Conference on Open Source Software (OSS) Y1 - 2008 A1 - James Howison A1 - Wiggins, Andrea A1 - Kevin Crowston KW - eResearch KW - FLOSS KW - Workflow AB - This paper proposes a demonstration of eResearch workflow tools as a model for the research community studying free and open source software and its development. For purposes of background and justification, the paper first introduces eResearch as increasingly practiced in fields such as astrophysics and biology, then contrasts the practice of research on free and open source software. After outlining the suitable public data sources the paper introduces a class of tools known as scientific workflow frameworks, specifically focusing on one---Taverna---and introducing its features. To further explain the tool a complete workflow used for original research on FLOSS is described and the agenda for the live demonstration is outlined. JF - Proceedings of the IFIP 2.13 Working Conference on Open Source Software (OSS) CY - Milan, Italy, 7-10 September N1 - Slides from the presentation at the Oxford eResearch Conference of lessons learned in replicating research in eResearch workflows. ER - TY - Generic T1 - eSocialScience for Free/Libre Open Source Software researchers T2 - Proceedings of the 4th International Conference on e-Social Science Y1 - 2008 A1 - Kevin Crowston A1 - James Howison A1 - Wiggins, Andrea KW - eScience KW - FLOSS AB - This abstract presents a case study of the potential application of eScience tools and practices for the social science research community studying Free/Libre Open Source Software (FLOSS) development practices. We first describe the practice of research on FLOSS to motivate the need for eScience. After outlining suitable public data sources, we describe our initial efforts to introduce eScience tools for FLOSS research, potential obstacles and how the use of such tools might affect the practice of research in this field. JF - Proceedings of the 4th International Conference on e-Social Science CY - Manchester, UK, 18-20 June ER - TY - Generic T1 - Towards a data and workflow collaboratory for research on Free and Open Source Software and its development (Poster) Y1 - 2008 A1 - James Howison A1 - Squire, Megan A1 - Kevin Crowston KW - eScience KW - FLOSS KW - Workflow JF - iConference CY - Los Angeles, CA ER - TY - Generic T1 - Building a collaboratory for research on open source software development (Poster) Y1 - 2007 A1 - James Howison A1 - Squire, Megan A1 - Kevin Crowston KW - eScience KW - FLOSS JF - eSocial Science Conference CY - Ann Arbor, MI ER - TY - Generic T1 - Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment. T2 - Proceedings of the 16th Bled eCommerce Conference Y1 - 2003 A1 - Massad, Nelson A1 - Kevin Crowston KW - E-commerce AB - The aim of this paper is to provide an alternative perspective to enhance our understanding of the transactions between customers and service providers in an electronic environment. The service encounter literature is well established in the Marketing field and provides an alternative model to explore online business-to-consumer transactions. The taxonomy of antecedents of satisfaction developed from this model has been tested over time, across respondents (i.e., customers’ perspective vs. employees’ perspective), and across different settings. This taxonomy, however, has been mostly restricted to the bricks-and-mortar environment. Based on the analysis of a pretest sample of customer-reported online experiences, the taxonomy has the potential to enhance our understanding of business-to-consumer online transactions. The next step is to carry out a complete study in order refine the taxonomy to account for the electronic context. JF - Proceedings of the 16th Bled eCommerce Conference CY - Bled, Slovenia, 9–11 June ER - TY - JOUR T1 - The effects of market-enabling Internet agents on competition and prices JF - Journal of Electronic Commerce Research Y1 - 2001 A1 - Kevin Crowston A1 - MacInnes, Ian KW - Electronic Commerce KW - Internet Agent KW - Market-enabling AB - The Internet offers a vision of ubiquitous electronic commerce. A particularly useful feature is the ability to automate the search for price or other information across multiple vendors by using an “agent” to retrieve relevant information. The use of agents has the potential to dramatically reduce buyers’ search costs. We develop a framework that suggests that vendors who sell products with many differentiating factors beyond price will tend to accept agents, while vendors of commodities or branded goods will tend to resist them unless they have lower costs than their competitors. Empirically, we found that agents seem to be accepted for differentiated goods, but resisted for more commoditized goods, though not universally. An analysis of prices from one agent shows that 1) a small number of vendors tended to have the lowest prices and 2) while divergence in pricing remains, price dispersion declined over the period studied. VL - 2 ER - TY - Generic T1 - Price Behavior in a Market with Internet Buyer's Agents (Research in progress paper) T2 - Proceedings of the International Conference on Information Systems (ICIS) Y1 - 1998 A1 - Kevin Crowston KW - Electronic Commerce KW - Internet Agent JF - Proceedings of the International Conference on Information Systems (ICIS) CY - Atlanta, GA, USA, December 14–17 ER -