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Cognitive science and organizational design ( ). In Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86) (pp. 43-61). https://doi.org/10.1145/637069.637076
. (1986). p43-crowston.pdf (1.21 MB)Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
. (1987). Original paper.pdf (2.35 MB)How do experienced Information Lens users use rules? ( ). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
. (1989). sigchi89 (510.93 KB)Information technology and work organization. In , Handbook of Human-Computer Interaction (pp. 1051–1070). Amsterdam: Elsevier.
. (1988). Original paper.pdf (2.68 MB) . (1988). Original paper: Computational agents to support cooperative work.pdf (979.4 KB)
The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
. (1994). acmcs94 (571.23 KB)Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
. (2003). A Taxonomy of Organizational Dependencies and Coordination Mechanisms. In , Organizing Business Knowledge: The MIT Process Handbook (pp. 85-108). MIT Press.
. (2003). A Taxonomy Of Organizational Dependencies.pdf (86.31 KB)Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
. (1999). ms99 (3.09 MB)Using a Process Handbook to design organizational processes. In Computational Organization Design: 1994 AAAI Spring Symposium (55-56). AAAI Press.
. (1994). What is coordination theory and how can it help design cooperative work systems? ( ). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
. (1990). 10.1.1.92.4445.pdf (1.11 MB)