Papers

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Kwaśnik, B. H., & Crowston, K.. (2004). A framework for creating a facetted classification for genres: Addressing issues of multidimensionality. In Proceedings of the 37th Hawai'i International Conference on System Sciences (HICSS). https://doi.org/10.1109/HICSS.2004.1265268
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Kwaśnik, B. H., Crowston, K., Nilan, M., & Roussinov, D.. (2001). Identifying document genre to improve web search effectiveness. The Bulletin Of The American Society For Information Science And Technology, 27, 23–26. https://doi.org/10.1002/bult.194
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Lee, T. Kyoung, Crowston, K., Østerlund, C., & Miller, G.. (2017). Recruiting messages matter: Message strategies to attract citizen scientists. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017). https://doi.org/10.1145/3022198.3026335
PDF icon cpa143-leeA.pdf (127.53 KB)
PDF icon JCOM_1701_2018_A02.pdf (306.9 KB)
Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.
PDF icon LanguageAndPowerInSelf-organizing.pdf (863.7 KB)
Li, Q., Heckman, R., Crowston, K., Howison, J., Allen, E. E., & Eseryel, Y.. (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.
PDF icon Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB)
PDF icon CSCW2008Poster11x17Draft.pdf (198.92 KB)
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Löbbecke, C., Crowston, K., & Friederici, N.. (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.
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Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
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Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
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Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
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Malone, T. W., Crowston, K., & Herman, G.. (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
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PDF icon 15Massad.pdf (191.78 KB)
Crowston, K., & Squire, M.. (2017). Lessons Learned from a Decade of FLOSS Data Collection. In S. Adam Matei, Jullien, N., & Goggins, S. P. (Eds.), Big Data Factories (pp. 79 - 100). https://doi.org/10.1007/978-3-319-59186-5
Misiolek, N., Crowston, K., & Seymour, J.. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.
PDF icon ACADEMY PAPER FINAL.pdf (452.2 KB)
Mugar, G., Østerlund, C., Hassman, K. D. V., Crowston, K., & Jackson, C. B.. (2014). Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science. In 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014). https://doi.org/10.1145/2531602.2531721
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Mugar, G., Østerlund, C., Jackson, C., & Crowston, K.. (2015). Being Present in Online Communities: Learning in Citizen Science. In 7th International Conference on Communities and Technologies. https://doi.org/10.1145/2768545.2768555
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PDF icon v6i1-myers-crowston.pdf (833.45 KB)
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Newman, G., Wiggins, A., Crall, A., Graham, E., Newman, S., & Crowston, K.. (2012). The future of citizen science: emerging technologies and shifting paradigms. Frontiers In Ecology And The Environment, 10(6), 298–304. https://doi.org/10.1890/110294
Niederman, F., Crowston, K., Koch, H., Krcmar, H., Powell, P., & Swanson, B. E.. (2015). Assessing IS research impact. Communications Of The Association For Information Systems, 36. https://doi.org/10.17705/1CAIS.03607

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