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Information technology and work organization. In , Handbook of Human-Computer Interaction (pp. 1051–1070). Amsterdam: Elsevier.
. (1988). Original paper.pdf (2.68 MB) . (1988). Original paper: Computational agents to support cooperative work.pdf (979.4 KB)
The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
. (1994). acmcs94 (571.23 KB)