Investigating End-User Adoption of Enterprise Systems in the Eastern and Western Countries

Although enterprise systems are gaining interests from both international practitioners and researchers because of their potential linkages to organizational and individual user's productivity, there are few papers that investigate enterprise systems management and implementation issues comparing the Eastern and Western country end-users. This issue is important because currently the enterprise systems involve end-users with the different cultural backgrounds in the East and West. Thus, this paper applies enterprise systems adoption issue to the cross-cultural end-user perspectives in Japan (East) and the U.S. (West) based on the innovation diffusion theory, self-determinant theory, and Hofstede's cultural dimensions. The paper proposes research model and the implications to the IS community. Preliminary analysis with PLS using 101 Enterprise systems practitioners in these countries was presented in this paper.