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. (2003). Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment. In Proceedings of the 16th Bled eCommerce Conference.
15Massad.pdf (191.78 KB). (2002). Discontinuities and continuities: A new way to understand virtual work. Information, Technology & People, 15(3), 191–209. https://doi.org/10.1108/09593840210444746
itp2002 (209.27 KB). (2002). Discontinuities and Post-Bureaucratic Organizing: A Framework and Research Propositions. In Academy of Management Conference. Presented at the Academy of Management Conference, Denver, CO.
academy2002 (179.3 KB). (2002). A New Perspective on "Virtual":Analyzing Discontinuities in the Work Environment. In Proceedings of the 35th Hawaii International Conference on System Sciences (HICIS). https://doi.org/10.1109/HICSS.2002.994446
hicss2002 (111.21 KB). (2002). Open source software projects as virtual organizations: Competency rallying for software development. Iee Proceedings Software, 149(1), 3–17. https://doi.org/10.1049/ip-sen:20020197
iee2002 (630.64 KB). (2001). The effects of market-enabling Internet agents on competition and prices. Journal Of Electronic Commerce Research, 2, 1-22.
joecr01 (224.52 KB). (2001). Genre based navigation on the Web. In Proceedings of the 34th Hawai'i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.2001.926478
09814013.pdf (210.61 KB). (2001). Identifying document genre to improve web search effectiveness. The Bulletin Of The American Society For Information Science And Technology, 27, 23–26. https://doi.org/10.1002/bult.194
. (2001). Information and communication technologies in the real estate industry: Results of a pilot survey [Research in progress] (). In Proceedings of the European Conference on Information Systems (ECIS) (pp. 339-343). Bled, Slovenia.
ecis2001 (24.65 KB). (2001). Investigating the interplay between structure and information and communications technology in the real estate industry. Information, Technology & People, 14(2), 163–183. https://doi.org/10.1108/09593840110695749
itp2001 (471.76 KB) middleman (46.39 KB). (2000). How do information and communication technologies reshape work? Evidence from the residential real estate industry. In Proceedings of International Conference on Information Systems (ICIS).
00RIP21 (111.66 KB) dl00.pdf (109.12 KB). (2000). Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). https://doi.org/10.1007/978-0-387-35505-4_10
A longer version of the paper (309.66 KB) Conference paper (257.13 KB). (2000). Reproduced and emergent genres of communication on the World-Wide Web. Information Society, 16, 201-215. https://doi.org/10.1080/01972240050133652
7734060030-1.pdf (209.89 KB). (1999). Constructing intelligent agents with Java: A programmerʼs guide to smarter applications [Book review]. In Internet Research: Electronic Networking Applications and Policy (pp. 474–476).
. (1999). The effects of linking on genres of web documents. In Proceedings of the 32nd Hawai'i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.1999.772648
hicss99 (78.25 KB). (1999). ICT in the real estate industry: Agents and social capital. In Proceedings of the Advances In Social Informatics And Information Systems Track, Americas Conference on Information Systems.
ICT in the real estate industry Agents and social capital.pdf (55.37 KB). (1999). Real estate war in cyberspace: An emerging electronic market?. International Journal Of Electronic Markets, 9, 1–8.
empaper (66.13 KB). (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
ms99 (3.09 MB). (1998). Communicative style and gender differences in computer-mediated communications. In , Cyberghetto or Cybertopia: Race, Class and Gender on the Internet (pp. 185–204). Praeger.
book chapter.pdf (212.86 KB). (1998). Coordination and collective mind in software requirements development. Ibm Systems Journal, 37(2), 227–245. https://doi.org/10.1147/sj.372.0227
ibmsj98 (1.67 MB). (1998). Price Behavior in a Market with Internet Buyer's Agents (Research in progress paper). In Proceedings of the International Conference on Information Systems (ICIS).
icis97 (8.58 KB). (1998). Use of the web for electronic commerce in real estate. In Proceedings of the Association for Information Systems Americas Conference.
amcis98 (15.56 KB). (1997). Comparative diffusion of the telephone and the world wide web: An analysis of rates of adoption (). In Proceedings of the WebNet `97–-World Conference of the WWW, Internet and Intranet (pp. 110–115). Toronto, Canada: Association for the Advancement of Computing in Education.
webnet97 (26.21 KB)