Papers

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1986
Crowston, K., Malone, T. W., & Lin, F.. (1986). Cognitive science and organizational design (H. Krasner & Greif, I., Trans.). In Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86) (pp. 43-61). https://doi.org/10.1145/637069.637076
PDF icon p43-crowston.pdf (1.21 MB)
1987
Crowston, K., Malone, T. W., & Lin, F.. (1987). Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
PDF icon Original paper.pdf (2.35 MB)
1989
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
1990
Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
1991
Crowston, K. (1991). Modelling coordination in organizations. In M. Masuch & Massimo, G. (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
PDF icon Original paper.pdf (1.17 MB)
Crowston, K. (1991). Modelling coordination in organizations. In M. Masuch & Massimo, G. (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
PDF icon Original paper.pdf (1.17 MB)
1994
Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
PDF icon acmcs94 (571.23 KB)
Dellarocas, C., Lee, J., Malone, T. W., Crowston, K., & Pentland, B.. (1994). Using a Process Handbook to design organizational processes. In Computational Organization Design: 1994 AAAI Spring Symposium (55-56). AAAI Press.
2004
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering (N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Trans.). In Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (18). https://doi.org/10.1145/1029997.1030003
PDF icon p18-crowston.pdf (381.25 KB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering (N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Trans.). In Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (18). https://doi.org/10.1145/1029997.1030003
PDF icon p18-crowston.pdf (381.25 KB)
Crowston, K., & Myers, M. D.. (2004). Information technology and the transformation of industries: Three research perspectives. Journal Of Strategic Information Systems, 13(1), 5–28. https://doi.org/10.1016/j.jsis.2004.02.001
PDF icon JoSIS_2004 (186.84 KB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Towards a portfolio of FLOSS project success measures. In Workshop on Open Source Software Engineering, 26th International Conference on Software Engineering. Presented at the Workshop on Open Source Software Engineering, 26th International Conference on Software Engineering, Edinburgh.
PDF icon Towards_a_Portfolio_ of _FLOSS_Project.pdf (306.18 KB)
PDF icon v6i1-myers-crowston.pdf (833.45 KB)
2005
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2005). Effective work practices for FLOSS development: A model and propositions. In Proceedings of the 38th Hawai'i International Conference on System Sciences (HICSS). https://doi.org/10.1109/HICSS.2005.222
PDF icon Paper.pdf (141 KB)PDF icon Presentation.pdf (426.61 KB)
Crowston, K., Howison, J., Masango, C., & Eseryel, Y.. (2005). Face-to-face interactions in self-organizing distributed teams. In Academy of Management Conference. Presented at the Academy of Management Conference, Honolulu, HI.
PDF icon FaceToFace Interactions.pdf (4.6 MB)
Crowston, K., Heckman, R., Annabi, H., & Masango, C.. (2005). A structurational perspective on leadership in Free/Libre Open Source Software teams. In Proceedings of the 1st Conference on Open Source Systems (OSS).
PDF icon crowston-final.pdf (293.24 KB)
2006
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)

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