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Öcal, A., & Crowston, K.. (2024). Framing and feelings on social media: The futures of work and intelligent machines. Information, Technology & People. https://doi.org/10.1108/ITP-01-2023-0049

frames to share.pdf (391.17 KB)

Niederman, F., Crowston, K., Koch, H., Krcmar, H., Powell, P., & Swanson, B. E.. (2015). Assessing IS research impact. Communications Of The Association For Information Systems, 36. https://doi.org/10.17705/1CAIS.03607

Newman, G., Wiggins, A., Crall, A., Graham, E., Newman, S., & Crowston, K.. (2012). The future of citizen science: emerging technologies and shifting paradigms. Frontiers In Ecology And The Environment, 10(6), 298–304. https://doi.org/10.1890/110294

Myers, M. D., & Crowston, K.. (2004). Will real estate agents survive? The transformation of the real estate industry by information technology. University Of Auckland Business Review, 6, 1-13.

v6i1-myers-crowston.pdf (833.45 KB)

Mugar, G., Østerlund, C., Jackson, C., & Crowston, K.. (2015). Being Present in Online Communities: Learning in Citizen Science. In 7th International Conference on Communities and Technologies. https://doi.org/10.1145/2768545.2768555

C&T_2015_FINAL.pdf (432.26 KB)

Mugar, G., Østerlund, C., Hassman, K. D. V., Crowston, K., & Jackson, C. B.. (2014). Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science. In 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014). https://doi.org/10.1145/2531602.2531721

paper_revised copy to post.pdf (3.15 MB)

Misiolek, N., Crowston, K., & Seymour, J.. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.

ACADEMY PAPER FINAL.pdf (452.2 KB)

Crowston, K., & Squire, M.. (2017). Lessons Learned from a Decade of FLOSS Data Collection. In S. Adam Matei, Jullien, N., & Goggins, S. P. (Eds.), Big Data Factories (pp. 79 - 100). https://doi.org/10.1007/978-3-319-59186-5

Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403

ijec2006 (275.09 KB)

Massad, N., & Crowston, K.. (2003). Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment. In Proceedings of the 16th Bled eCommerce Conference.

15Massad.pdf (191.78 KB)

Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668

acmcs94 (571.23 KB)

Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367

10.1.1.92.4445.pdf (1.11 MB)

Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425

ms99 (3.09 MB)

Malone, T. W., Crowston, K., & Herman, G.. (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.

Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491

sigchi89 (510.93 KB)

Löbbecke, C., Crowston, K., & Friederici, N.. (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.

14943.pdf (219.46 KB)

Liang, Q., Crowston, K., & You, S.. (2025). The task matters: The effect of perceived similarity to AI on intention to use in different task types. In Hawai'i International Conference on System Science.

AI_similarity.pdf (774.81 KB)

Li, Q., Wei, K., Heckman, R., Eseryel, Y., Liddy, E. D., Howison, J., et al.. (2006). Investigating the Dynamics of FLOSS Development Teams (Poster).

hsd2006poster (69.42 MB)

Li, N., Li, Q., Wei, K., Heckman, R., Eseryel, Y., Liddy, E. D., et al.. (2007). Investigating the Dynamics of FLOSS Development Teams (Poster).

HSD 2007 poster - Small PDF (5.93 MB)

SD 2007 poster - Full Adobe PDF (41.76 MB)

Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.

LanguageAndPowerInSelf-organizing.pdf (863.7 KB)

Li, Q., Heckman, R., Allen, E. E., Crowston, K., Eseryel, Y., Howison, J., & Wiggins, A.. (2008). Asynchronous Decision-Making in Distributed Teams (Poster). In Conference on Computer-Supported Cooperative Work.

CSCW2008Poster11x17Draft.pdf (198.92 KB)

Li, Q., Heckman, R., Crowston, K., Howison, J., Allen, E. E., & Eseryel, Y.. (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.

Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB)

Lee, T. Kyoung, Crowston, K., Harandi, M., Østerlund, C., & Miller, G.. (2018). Appealing to different motivations in a message to recruit citizen scientists: results of a field experiment. Journal Of Science Communication, 17. https://doi.org/10.22323/2.17010202

JCOM_1701_2018_A02.pdf (306.9 KB)

Lee, T. Kyoung, Crowston, K., Østerlund, C., & Miller, G.. (2017). Recruiting messages matter: Message strategies to attract citizen scientists. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017). https://doi.org/10.1145/3022198.3026335

cpa143-leeA.pdf (127.53 KB)

Kwaśnik, B. H., Chun, Y. - L., Crowston, K., D'Ignazio, J., & Rubleske, J.. (2006). Challenges in creating a taxonomy for genres of digital documents. In Proceedings of the ISKO Conference.

ISKO06abstract.pdf (90.82 KB)